Shipping policy

ANGEL VELVET – SHIPPING POLICY

Last Updated: [Date]

At Angel Velvet, we aim to process and deliver your orders as efficiently as possible.

1. Order Processing

Orders are generally processed within [1–3] business days after successful payment confirmation.

Processing time may vary during:

  • Sales
  • Promotions
  • Festivals
  • Public holidays
  • High-demand periods

2. Delivery Time

Estimated delivery time is generally:

[3–7] business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather, public holidays and other circumstances outside our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Angel Velvet may offer free shipping promotions.

4. Tracking

Once your order has been shipped, tracking information may be provided through the contact details associated with your order.

You can use the tracking information to monitor your shipment.

5. Incorrect Address

Customers are responsible for providing an accurate shipping address and contact information.

Angel Velvet may not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

6. Delayed Orders

Although we work with delivery partners to provide timely delivery, delays can sometimes occur due to circumstances beyond our control.

These may include:

  • Weather conditions
  • Transportation delays
  • Public holidays
  • High order volumes
  • Courier-related issues
  • Natural events
  • Other unforeseen circumstances

7. Missing or Damaged Packages

If your package appears damaged or you believe an order is missing, please contact Angel Velvet as soon as possible with your order details.

We will review the issue and assist you according to the applicable circumstances.

8. Contact Us

For shipping-related questions:

Angel Velvet
Email: http://angelvelvet.in